![]() ![]() Since we’re mostly interested in the tech side of things, you’ll hear from Nick (but we couldn’t have done it without Mike!)īOB: Ok so now that we’ve insulted their building, I have to tell you that this is the part of government that works best. Uh, my team focuses on cybersecurity and data protection issues.ĪLIA: Nick and Mike teamed up to write this report - Nick on the tech side of things, Mike on the financial and business side of things. ![]() I am a director within GAO’s information technology team. I'm a director in GAO’s financial markets and community investment team. The inside of that building it was like a highschool from your nightmares from the 1950s.ĪLIA: Yes, or like a building out of the book 1984.ĪLIA: Just these long white hallways that seemed to go on forever.ĪLIA: So we sat down and we met with Michael Clements. So: we went to DC and sat down with the two experts who wrote it.īOB: Yeah we went to this General Accountability Office which is Congress’ investigative arm, and my goodness. And then, lo and behold - an incredibly detailed report was released that blew our minds! That was from the General Accountability Office - the GAO Report. I’m tech-journalist Bob Sullivan -ĪLIA: I’m podcast-civilian Alia Tavakolian -īOB: Welcome to this week’s episode of Breach, brought to you by Carbonite.ĪLIA: Back in the day, Bob and I were deliberating over whether or not to do the Equifax breach because we worried we didn’t have enough details about how the breach actually happened. We sat down with the two guys who went to Equifax, investigated, and wrote the detailed report on *all* of the big and little things that went wrong -īOB: And we have a conversation with the“human error” himself - Graeme Payne -ĪLIA: To get to the bottom of what *really* went wrong at Equifax, to really break down the perfect storm that led to (what some people are calling) the worst breach ever.īOB: Worst. ![]() GRAEME: The day before I had been terminated from the company, so I was able to put two and two together and work out that the person that he was talking about was me.ĪLIA: But that “one human error” of course, isn’t the full story -ĪLIA: Today, we look at the full story. RICK SMITH: The individual who I just discussed that was responsible for the patching process is no longer with the company. I think it's really an incredible simplification of the issues and the complexity of managing cyber security and a large organization.ĪLIA: Later on in one of these hearings, Smith elaborates on that “human error”. GRAEME: When he mentioned the cause of the breach was human error, I found it troubling, to be honest. We know now that this criminal attack was made possible by a combination of human error and technological error. RICK SMITH: I’m here today to say to each and every person affected by this breach, I am truly and deeply sorry for what happened. GRAEME: And having known Rick Smith, I could tell that this was really a difficult time for him to go in front of Congress and to, to have to apologize to the American public. RICK SMITH: The criminal hack happened on my watch, and as CEO I am ultimately responsible and I take full responsibility. GRAEME: So I watched the testimony on TV from home and I, you know this is not something that a CEO ever wants to do. RICK SMITH: “I’m here today to explain to you and the American people how criminal hackers were able to steal personal information of over 145 million Americans.ĪLIA: And here’s his former SVP & CIO of Global Corporate Platforms Graeme Payne: Here is former Equifax CEO Rick Smith, doing just that: My name is Rick Smith and for the last 12 years I’ve had the honor being the CEO and the chairman of Equifax.ĪLIA: One of the consequences of losing more than a hundred million people’s PII and SSNs numbers -īOB: One of the (sadly) few consequences -ĪLIA: Is that you might have to sit before Congress and account for all the ways you went wrong. It’s an honor to be here before you today. RICK SMITH: Chairman Walden, Ranking Member Pallone, Ranking Member Schakowsky, Chairman Latta and the honorable members of the subcommittee. ![]()
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